Business process automation in Tashkent
We start with the one process that takes the most time: leads, orders, payments or reports. We remove the copying of data by hand and make the next step happen by itself.
Where to start
Leads
A lead from the website goes straight into the system with its source and owner and arrives in Telegram, with no screenshots forwarded.
Orders and sales
An order is drawn up once and then moves on by itself: stock, payment, documents.
Payment and access
Paid, then in: on the Mufeed platform, Payme payment and the personal account work together.
Reports
Figures come from the system, not from spreadsheets merged on Friday evening.
Documents
Documents from a template: on Mufeed the certificate is issued after the final test.
Automation already at work
Open a case to see the flow from the inside.
- 01
Mufeed
Islamic finance in practice: courses, payment and certificate on one platform.
- 02
Alliance Business Club
The first website of a club that has met in Tashkent since 2022: an application instead of a Google Form, and Uzbek in two alphabets.
A chatbot is not yet automation
| Chatbot | Automation | |
|---|---|---|
| What it does | Answers questions | Carries out the steps of a process |
| The data | Stays in the chat | Lands in the system and its reports |
| Enough when | Frequent questions, bookings | Leads, orders, payments, reports |
A bot can be the door into a system: it takes the request, and the system does the rest.
How the work goes
- 01
A 15-minute call
You tell us which process takes the most time.
- 02
Process map
We write the process down as it is: who does what, and where the time goes.
- 03
One process
We automate the most expensive part first.
- 04
Launch
We train the team and measure the result.
- 05
The next step
We find the next bottleneck and stay with it.
What the price depends on
We name the price after a 15-minute call, once the scope is clear.
- How many processes and steps
- What it has to connect to: website, CRM, Telegram, payments, 1C
- How many people and roles
- Whether data has to be moved
Questions people ask
Where should business automation start?
With the one process that has the most manual work or loss, usually leads, orders or reports. We find it during the diagnosis.
Which processes can be automated?
Anything that repeats by rules: taking leads, orders, payments, granting access, documents, notifications and reports.
Does a small business need automation?
If the same copying of data takes people hours every week, yes. If not, we will say so.
How is automation different from a chatbot?
A bot answers; automation acts: the data lands in the system, the next step starts by itself and the reports assemble without people.
Does the system work in Uzbek?
Yes: the interface is in Russian, Uzbek or English, whichever suits the team.
Will it connect to our CRM and Telegram?
Telegram, yes. Your CRM, through its API; we check what is possible during the diagnosis.
How much does it cost?
It depends on the number of processes and integrations. We name the price after a 15-minute call.
Which process takes most of your time?
Describe it in two or three sentences and we will reply with how we would automate it.
Reach usDiscuss your project on Telegram
- We reply the same working day, Tashkent time.
- You write to Nodirkhon; he brings in whichever of us your problem needs.